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Periodically, an essay I write elicits a lot of comments, and when that happens it’s a pretty sure bet that among the thoughtful responses will be a few comments full of vitriol. A recent essay, “Since other animals are predators, why shouldn’t we eat animals?”, was one of those. One responder wrote:
“I truly do feel that you should be free to eat poop. Please start immediately. With any luck for the rest of us in humanity, it will at the very least cut down your time on a keyboard.”
This was mild (and at least vaguely amusing) compared to some comments I’ve received over the years. Every time I read such commentary, though, I always wonder: Who are these people who write such nasty things? Who resort to name-calling? Who are so full of hate? If I met them, would they be rude and nasty to me in person?
I doubt it.
The great majority of us treat each other civilly when we meet and interact. We are generally polite. But behind our screens and on our keyboards, such civility often eludes us. We feel free to spew our nastiest thoughts at one another. I know how it feels to want to pen my angriest, most judgmental thoughts. I have never written anything truly nasty, but I’ve been sarcastic and snide in writing. I used to make sure that I waited a few hours before sending a letter to the editor about something that made me angry or upset. Often, after calming down, I’d see that my writing wouldn’t advance my cause, that it was reactive, not productive; and I would then modify it before putting it in the mail.
But now our “letters to the editor” are instant responses in the comment sections of Internet sites. Many (most?) of us don’t even proofread our comments; don’t even read them through once before sending them out into the world to do their damage. And they do damage. They prevent real dialogue and discussion. They hamper deeper thought and reflection. They crush creative thinking and problem-solving. They create us and thems and foster hatred.
When next you read something that makes you angry, challenge yourself to respond, not react, with your very best, kindest, and most thoughtful communication skills. Imagine saying those same words if the recipient were looking you in the eyes. Use your words as a gift, not a punishment. Remember the saying: “Be kind, for everyone is fighting a great battle.”
~ Zoe
Zoe Weil, President, Institute for Humane Education
Author of Most Good, Least Harm, Above All, Be Kind, and The Power and Promise of Humane Education
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Filed under: MOGO (Most Good) | Tagged: anonymity, assumptions, civility, communication, divisiveness, hatred, judgments, Kindness, Most Good Least Harm, reactiveness | Comments Off

The Power and Promise of Humane Education
Above All, Be Kind: Raising a Humane Child in Challenging Times
Claude and Medea: The Hellburn Dogs
So, You Love Animals: An Action-Packed, Fun-Filled Book to Help Kids Help Animals


When I travel and need to rent a vehicle, I always opt for the economy car. I do this for two reasons. The economy car is normally small and relatively fuel efficient, and I want to keep costs low and have never seen a reason for anything but the least expensive rental.
Do you ever find yourself subtly (or not so subtly) apologizing for your out-of-the-mainstream-but-very-conscious MOGO (most good) choices because you want to put others at ease and diffuse any defensiveness or awkwardness? Do you struggle to reassure people that you’re really quite normal even though your ___________ choices (fill in the blank with lifestyle, food, clothing, transportation, product, entertainment, etc.) differ from the vast majority of people in our culture, including theirs? Do you periodically practice a sort of false humility and laugh-at-yourself-for-your-oddball-ways attitude?
I’ve been curious, delighted, and dismayed by the media response to Susan Boyle’s instant notoriety after performing on
This past weekend I led a

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The Scourge of Hateful Commentary – The Call to Be Kind
The excerpt was from the end of Most Good, Least Harm in a section which offered a short summation about how to make choices that do the most good and least harm to oneself, other people, animals and the environment. The section was titled, “10 Principles for MOGO Living,” (MOGO being short for doing the most good and the least harm).
Personally, I would never have chosen the new title, “10 Easy Ways to Become a Better Person” for a number of reasons. First, I don’t teach about being a better person; I teach about making choices that do more good and less harm to ourselves and others. Second, the 10 principles are about choices that create a better world rather than better people. But despite the fact that the title could have been off-putting for a list about making MOGO choices, it was hard to believe the staggering outpouring of vitriol that followed. I have never been called so many names before, by people who know nothing about me other than from a short excerpt, taken out of context and given a misleading title, from a book I wrote that is meant to offer people ways to make their lives more meaningful while contributing to a healthier, more just, and more humane world.
The irony was that I’d already written a post for today. It was a short piece with links to several newspaper articles, one of which was the Wall Street Journal’s recent excerpt of Amy Chua’s new book, Battle Hymn of the Tiger Mother, which elicited massive amounts of hate mail itself. I’d read that excerpt, and I, too, felt hostile toward Amy Chua. Now I know better than to judge Amy Chua by an excerpt. I pulled my blog post and wrote this instead.
It can be satisfying to vent our anger, especially from the safety of our computer keyboards, but it is damaging, not just to the recipients of our anger, but to all of us. When we fail to dig into information deeply and explore thoroughly, and when our discourse becomes crass and cruel, we close doors to understanding and learning.
I’ve learned from this experience to be ever more careful about my responses to what I read in the news, and to try, ever more diligently, to be kind.
Zoe Weil, President, Institute for Humane Education
Author of Most Good, Least Harm and Above All, Be Kind
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Filed under: accurate information, compassion, compassionate communication, integrity, MOGO (Most Good), perspective, values | Tagged: accurate information, anger, anonymity, assumptions, commentaries, compassion, compassionate communication, hate mail, judgments, Kindness, MOGO choices, values | 5 Comments »